Start a project

NEXALYQ · Email · SMS · n8n · WooCommerce

Email and SMS automation for online stores sales that continue after the order

We set up automated emails and SMS for your WooCommerce store: abandoned cart reminders, order updates, review requests and offers for returning customers. Messages go out on their own, and you see how many sales they bring.

WooCommerce storeOrders · carts · customers
Email and SMSScenarios in n8n
Abandoned cartPurchase reminder
Order statusShipping and pickup
ReviewRequest after delivery
Returning customerOffer after a while
SMS sentParcel on its way · tracking link

What we automate

Which messages send themselves

  1. Abandoned carts

    A reminder by email — and by SMS if the customer agreed — with the product list and a link straight back to the cart.

  2. Order updates

    Confirmation, shipping with a tracking number and parcel locker pickup notices — by email or SMS.

  3. Review requests

    After delivery, we ask the customer for a review on Google or in your store — when they are most satisfied.

  4. Returning customers

    Reminders about products running low and offers for loyal customers, sent after an agreed time.

  5. Segments and consent

    Customer lists by purchases and activity, recorded marketing consent and an easy unsubscribe in every message.

  6. Tracking

    UTM-tagged links and a report showing how many orders and how much revenue each message brings.

Scenario

From an abandoned cart to a review

  1. A customer adds a product to the cart

  2. They do not complete the purchase

  3. n8n sends a reminder

  4. The customer comes back and pays

  5. After delivery they get a review request

Who it is for

Which businesses is it for?

For WooCommerce stores and service companies with a customer base that currently send these messages by hand or not at all.

Automated messages work after every order, with no manual effort from your team.

Integrations

Store + n8n + email and SMS

We build scenarios in n8n and connect them to your store, an email platform (for example MailerLite or Brevo) and an SMS gateway (for example SMSAPI). Marketing messages go only to people who have given consent; order messages are transactional. Consent questions are best agreed with a lawyer.

Implementation

How we implement the automation

  1. 01

    Analysis

    We review which messages you send today, what consent you have and which tools you use.

  2. 02

    Scenarios and copy

    We agree on scenarios, write the copy in Polish, Ukrainian or English and prepare email templates.

  3. 03

    Build and test

    We connect n8n to your store and SMS gateway and check every scenario with test orders.

  4. 04

    Launch and reporting

    We switch sending on and show in a report which messages bring orders.

Indicative budget

Scope and budget

01

Analysis and scenario plan

A map of messages, consent and tools with a list of scenarios to implement.

from 800 PLN
02

Starter package

Abandoned carts, order updates and review requests — by email and SMS.

from 2,500 PLN
03

Care and new scenarios

New campaigns, copy updates and a monthly report.

from 500 PLN/mo

The first consultation is free. Prices are indicative; the final proposal will define the scope and taxes. The email platform subscription and SMS sending costs are paid by the client at the providers' rates. We do not provide legal advice.

FAQ

Frequently asked questions about email and SMS automation

Do I need customer consent?

For marketing messages — yes. Order messages, such as confirmations and shipping updates, are transactional. We help you collect and record consent correctly; the wording of consent clauses is best agreed with a lawyer.

Email or SMS?

Email is cheaper and better for longer content; SMS is best for urgent information such as parcel pickup. We usually combine both channels.

Does it work with WooCommerce?

Yes, it is our main store platform. We check other stores case by case — it depends on whether an API is available.

How much does sending SMS cost?

It depends on the gateway and the number of messages. You pay for SMS directly to the operator; we give an estimate of monthly costs after the analysis.

Can customers unsubscribe?

Yes. Every marketing message has an easy way to unsubscribe, and the opt-out is recorded straight away.

Can I edit the messages myself?

Yes. We keep copy and templates where they are easy to edit and show you how to do it.

Let your store keep selling after the order

Book a free consultation