Analysis and scenario design
A conversation map, brief fields and an integration plan.
from 1,500 PLN
NEXALYQ · Telegram · AI · CRM
We build Telegram bots that answer customers, collect contacts and briefs and pass structured enquiries to a CRM, Google Sheets or your team. For businesses in Warsaw and across Poland.
Or scan with your phone camerato open the bot @nexalyq_ai_bot
Bot capabilities
The bot uses an agreed knowledge base about services, prices and terms of cooperation. Customers can get an answer outside working hours too.
Name, contact, service, city, deadline and budget — we define the fields your business needs and how the data is confirmed.
The bot asks clarifying questions, identifies the need and gives your team a summary of the conversation.
Integrating Telegram with a CRM, Google Sheets, email and n8n reduces manual data transfer and triggers follow-up tasks.
When a question goes beyond the knowledge base or the customer asks to speak with a manager, the bot passes the enquiry on according to the agreed process.
We prepare conversations in Ukrainian, Polish and English — for local companies and businesses serving Ukrainian customers in Poland.
Scenario
Which businesses it suits
Service companies, salons, language schools, courses, e-commerce and B2B businesses can use the bot for first contact, briefs and quote requests.
For clinics we define the questionnaire and data scope separately; the bot does not make diagnoses or take medical decisions.
Integrations
We connect the conversation with your tools: CRM, Google Sheets, email, calendar, WooCommerce or an API. Capabilities depend on the chosen system and its access. We confirm a meeting booking only after checking availability in the connected calendar.
Implementation
We define the scenario, enquiry fields, languages and business goal.
We prepare company information and the rules for replies and handoff to a human.
We check data saving, incorrect answers, incomplete enquiries and notifications.
We deploy the bot, hand over instructions and agree further support.
Security
We define the limits of answers, access to integrations, the data scope and error-handling rules. The bot introduces itself as an AI assistant.
If there is no confirmed information, it asks for clarification or passes the question to a human. We configure data storage and required consents in line with the company's process.
Indicative budget
A conversation map, brief fields and an integration plan.
from 1,500 PLNKnowledge base, enquiry collection and handoff to your team.
from 3,500 PLNIntegrations, notifications and agreed n8n scenarios.
from 5,000 PLNThe first consultation is free. A paid analysis is a separate, agreed scope of work. Prices are indicative; the final proposal will define the scope and taxes. APIs, hosting, CRM licences and ongoing support are priced separately.
Warsaw and Poland
We help companies that work with customers in Warsaw and across Poland. Ukrainian, Polish and English versions of the conversation let you build a shared process for different audiences.
Implementation can be carried out remotely; we define the scope and schedule after the analysis.
FAQ
Yes. This bot works in Telegram: the customer opens a link and starts the conversation. A separate AI channel can be implemented for the website.
Yes. We agree the materials, update rules and answer limits, then test typical questions.
Yes, if the CRM has a suitable API or integration. The bot can save the contact and enquiry and trigger notifications.
We configure clarifying questions or a handoff to a human. The bot should not invent prices, availability or terms.
Yes. We can prepare scenarios and tests in Ukrainian, Polish and English for each language.
The timeline depends on scenarios, the knowledge base and integrations. We state the cost of implementation, APIs, hosting and support separately once the scope is defined.